The busy Christmas shopping period is crucial for any business involved in e-commerce in Ireland. But it's not enough to merely have your storefront online - you must shore up the entire sales process in order to meet the surge in demand at this time of year.

A recent article in eBusiness Live (Enterprise Ireland’s e-Business Newsletter) was devoted to this issue and includes comments by Edward Sweeney of NITL. The article appeared in Issue 248 of the Newsletter and can be viewed at http://www.ebusinesslive.ie/newsletter/Story/4/1526/ob.html/248.